Terms of Service

1. Acceptance of Terms

Welcome to EMT OnScene. These Terms of Service ("Terms") constitute a legally binding agreement between you and EMT OnScene ("we," "our," or "us") governing your access to and use of our website, mobile applications, and services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility and Account Registration

2.1 Age Requirements

You must be at least 13 years of age to use the Service. If you are under 18 years of age, you represent that you have obtained permission from your parent or legal guardian to use the Service. By using the Service, you represent and warrant that you meet these age requirements.

2.2 Account Creation

To access certain features of the Service, you must create an account. You may register using:

• Email address and password
• Third-party authentication providers (Google, Facebook, Apple)

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Choose a strong password and keep it confidential
• Notify us immediately of any unauthorized use of your account
• Not share your account with others
• Not allow others to access the Service through your account

We are not liable for any loss or damage arising from your failure to comply with these security obligations.

3. Description of Service

EMT OnScene provides an educational training platform for Emergency Medical Technicians (EMTs) featuring:

• Realistic emergency medical scenarios across multiple categories (cardiac, trauma, respiratory, neurological, medical, obstetric)
• Interactive quiz-based learning with multiple-choice questions
• Detailed explanations and educational content
• Progress tracking and performance analytics
• Cloud-based storage of user progress and statistics

The Service is provided free of charge. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4. Educational Purpose and Medical Disclaimer

You acknowledge and agree that:

• EMT OnScene is a supplemental study tool designed to enhance your knowledge and test-taking skills
• You must always follow your local protocols, medical direction, and scope of practice
• In real emergency situations, you must rely on your official training, certification, and protocols
• We make no representations or warranties regarding the accuracy, completeness, or timeliness of the educational content
• You assume all risk and responsibility for your use of the Service and any decisions made based on the content

5. User Conduct and Prohibited Activities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable federal, state, local, or international law or regulation
• Impersonate or attempt to impersonate any person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
• Use the Service in any manner that could disable, overburden, damage, or impair the Service
• Use any robot, spider, scraper, or other automated means to access the Service
• Attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks
• Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Copy, reproduce, distribute, or create derivative works from the Service or its content without our express written permission
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices
• Use the Service to cheat on official EMT examinations or certifications
• Share accounts or allow unauthorized access to your account

6. Intellectual Property Rights

6.1 Our Rights

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection and arrangement, and scenarios) are owned by EMT OnScene, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial, educational purposes only.

6.3 Restrictions

You may not:

• Use the Service or its content for any commercial purpose
• Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from the Service
• Download (other than page caching) or copy any content for any purpose inconsistent with these Terms
• Use the scenarios or content in any competing educational product or service

6.4 Trademarks

The EMT OnScene name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of EMT OnScene. You may not use such marks without our prior written permission.

7. User Data and Privacy

We collect, use, and protect your personal information as described in our Privacy Policy. By using the Service, you consent to such collection and use.

You retain all rights to your quiz responses and performance data. However, by using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use anonymized and aggregated data for:

• Improving the Service and developing new features
• Analyzing usage patterns and trends
• Research and analytics purposes

8. Third-Party Services

The Service utilizes third-party services, including:

• Amazon Web Services (AWS) for hosting, authentication, database, and API services
• Google, Facebook, and Apple for social authentication

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the actions, content, or policies of third-party service providers.

9. Disclaimers and Limitations of Liability

9.1 No Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

• The Service will function uninterrupted, secure, or error-free
• Defects will be corrected
• The Service or the servers that make it available are free of viruses or other harmful components
• The Service will meet your requirements or expectations
• The educational content is accurate, complete, current, or suitable for your specific needs

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EMT ONSCENE, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content
• Errors or omissions in any content or any loss or damage incurred as a result of the use of any content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

9.3 Medical Liability Disclaimer

WE SPECIFICALLY DISCLAIM ANY LIABILITY FOR MEDICAL DECISIONS OR PATIENT CARE OUTCOMES. You acknowledge that EMT OnScene is an educational tool and cannot replace proper medical training, judgment, or protocols. Any actions you take based on information from the Service are at your own risk.

10. Indemnification

You agree to defend, indemnify, and hold harmless EMT OnScene, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Service
• Your violation of any rights of another person or entity
• Any medical decisions or patient care actions you take based on content from the Service

11. Account Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature if available. Upon termination, your right to use the Service will immediately cease.

11.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you:

• Breach these Terms
• Engage in prohibited activities
• Provide false or misleading information
• Engage in fraudulent or illegal activities

11.3 Effect of Termination

Upon termination:

• Your right to access and use the Service will immediately cease
• Your account data may be deleted in accordance with our data retention policies
• All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability

12. Modifications to the Service and Terms

12.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

12.2 Terms Modifications

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Service thereafter.

Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. We will update the "Last Updated" date at the top of these Terms. You are expected to check this page regularly so you are aware of any changes.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally by sending written notice to the email address provided in the "Contact Us" section below.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration in accordance with the American Arbitration Association's rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted in the United States, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. You and EMT OnScene agree that any arbitration shall be limited to the dispute between you and EMT OnScene individually.

13.3 Class Action Waiver

YOU AND EMT ONSCENE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the United States and the State in which EMT OnScene is registered, without regard to its conflict of law provisions.

Any legal action or proceeding related to your access to or use of the Service shall be instituted in a federal or state court located in the applicable jurisdiction. You agree to submit to the personal jurisdiction of such courts.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EMT OnScene regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and EMT OnScene.

15.6 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation.

16. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us.

17. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.